FAQs

  • All sales and special orders, including layaway, are final. Refunds, exchanges, or store credit are not available after the beginning of business the next day.

  • Once your dress is ordered, the manufacturer will provide us with an estimated ship date. We'll give you a call as soon as your gown arrives and is steamed, so you'll be the first to know!

  • We recommend starting your search 10-12 months before your wedding. Our designers typically take 4-6 months to create your gown, and alterations usually add another 6-8 weeks. Most gowns will need alterations for that perfect fit. If you're in a time crunch, we have options and sizes available in-store that you can take home the same day.

  • We require a 60% deposit to order your gown, and the remaining balance is due when you pick up your gown.

  • We kindly ask that you come in within 10 days of your gown's arrival to inspect and try it on. This helps us address any potential manufacturing issues within the limited return period.

  • Due to limited space, we ask that you take your gown and any accessories with you after trying it on.

  • Alterations are not included in the cost of the gown. While we don’t employ seamstresses, we do provide a list of local professionals you can contact for your alterations.

  • Currently, we do not carry bridesmaids' dresses.

  • Yes, we have a wonderful selection of dresses for mothers and grandmothers of the event from Marsoni and MGNY. It's best to shop early as it can take up to 4 months to order if the gown isn't in stock.

  • We offer wedding gown preservation kits in-store. Feel free to call us for more details at (682)332-2010.

  • We carry Allure, Allure Couture, JH Bridal, and our very own Nora Spencer Signature line.

  • Appointments aren't required, but they are given priority. We want every bride to enjoy the full experience, and our bridal appointments last 90 minutes. A valid credit card must be on file to secure your appointment.

  • For special order bridal gowns and accessories, we require a 60% deposit. If you purchase one of our off-the-rack options, full payment is required.

  • Absolutely! We can order any gown from the designers and lines that we carry.

  • Our wedding gowns range from $1,000 to $3,500, while mother’s gowns range from $270 to $600. We also have wedding gown options under $1,000.

  • Our dresses are made to order and can take 5-9 months to arrive, with alterations typically taking an additional 8 weeks.

  • Due to available seating, the bride can bring up to 4 guests.

  • Most gowns will require alterations for that perfect fit. Alterations are not included in the price of the gown, but we provide a list of local seamstresses for your convenience.